In the fast-evolving landscape of technology, Chief Information Officers (CIOs) are not merely stewards of IT infrastructure but strategic leaders driving digital transformation and innovation. Understanding the pivotal role of cloud providers in delivering cost-efficient services has become imperative for Read More…
GICs have evolved over the years in terms of scale and delivery capacity in addition to business acumen, leadership maturity, and credibility within their global enterprise. As a result, their performance and stakeholder satisfaction have both improved. They are now Read More…
Historically, outsourcing has been associated with setups like captives of big corporations. These captives operate a full-fledged establishment in a low-cost location or managed services by a cost-effective Managed service provider(s) with exceptional capabilities to understand and execute processes. Managed Read More…
Post-pandemic, enterprises have been largely impressed with how IT service and technology providers have stepped up in terms of improving commercial models and customer-centricity. However, talent management has become a big issue of concern for customers. They want providers to Read More…
Over the last couple of decades, we have witnessed explosive growth in IT outsourcing and India has been established as one of the major offshoring destinations with access to a wide, low-cost talent pool. We have also seen the nature Read More…